To place an order, simply browse our catalog, select the items you wish to purchase, and add them to your cart. Proceed to checkout, fill in your shipping information, and complete your payment. You will receive a confirmation email with your order details.

We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other digital payment platforms. All transactions are secured with SSL encryption.

You can change or cancel your order within 24 hours of placing it by contacting our customer service team at service@elitecarryco.com. Please note that once an order has been processed and shipped, it cannot be canceled or modified.

Once your order is shipped, we will send you a shipping confirmation email that includes a tracking number. You can use this number to track your order through the carrier’s website.

We offer a 30-day return policy on all items. Products must be returned unused, in their original packaging, and in the same condition that they were received. Please visit our Return Policy section for more detailed information.

Yes, we ship internationally. Shipping times and costs vary depending on the destination. Please check our Shipping Policy for detailed information about international shipments.

If you receive a defective or incorrect item, please contact us within 48 hours of delivery with photographic evidence. We will arrange for a replacement or refund as per our Return Policy.

Shipping charges depend on the location and the size of the order. All applicable shipping charges will be calculated at checkout. Free shipping may be available during promotional periods.

Shopping on our website is secure and encrypted. We use industry-standard security protocols to ensure that your personal and payment information is protected.

Our customer service team is available to answer your questions. You can reach us via email at service@elitecarryco.com or through our website’s contact form. We strive to respond to all inquiries within 24 hours.